Shipping Policy

Thank you for shopping with Kirby! We are dedicated to ensuring a seamless and satisfactory shopping experience for our customers. This Shipping Policy outlines the details of our shipping process to provide you with transparency and clarity regarding the delivery of your orders.

Contact Information:
If you have any questions or concerns related to our shipping policy or your order, please don’t hesitate to contact us:

– Email: help@splendid-garfish.10web.site

Processing Time:
Once you place an order on our website, please allow 2 – 3 business days for our team to process and fulfill your order. Our processing time may vary depending on the product, order volume, and any ongoing promotions.

Shipping Methods:
We offer a variety of shipping options to accommodate your needs. The available shipping methods will be displayed during the checkout process, and you can select the one that suits you best. Our shipping methods may include standard shipping, expedited shipping, and international shipping.

Shipping Rates:
We offer Free Shipping! Shipping rates are determined based on the shipping method you choose, the destination of the order, and the weight and dimensions of the items. The exact shipping cost for your order will be calculated and displayed during the checkout process before you complete your purchase.

Estimated Delivery Time:
The estimated delivery time includes both the processing time and the shipping time. Please note that the estimated delivery time may vary depending on factors such as your location, shipping method, and any unforeseen circumstances that might impact the shipping process.

– Standard Shipping: Estimated delivery within 5 to 7 business days.

Order Tracking:
Once your order has been shipped, you will receive an email notification containing tracking information. This will allow you to monitor the progress of your order and obtain real-time updates on its whereabouts.

Shipping Restrictions:
Please be aware that some items might be subject to shipping restrictions based on their nature, destination, or local regulations. We will make every effort to notify you during the checkout process if any shipping restrictions apply to your order.

International Shipping:
For orders outside the USA region, please note that additional customs duties, taxes, or fees may apply upon delivery. These charges are beyond our control and are the responsibility of the recipient. We recommend checking with your local customs office for more information about potential additional charges.

Order Modifications:
If you need to make changes to your order, such as updating the shipping address or modifying the items, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we may not be able to make changes.

Lost or Delayed Packages:
In the rare event that your package is lost or significantly delayed during transit, please contact our customer support team. We will initiate an investigation with the shipping carrier and work towards a resolution to ensure you receive your order or a refund as appropriate.

By shopping with Kirby, you agree to the terms outlined in this Shipping Policy. We appreciate your trust in us and are committed to providing you with high-quality products and excellent customer service. If you have any questions or need assistance, please don’t hesitate to reach out to our dedicated support team.

Thank you for choosing Kirby!

Customer Service Team
Kirby
E-mail: help@splendid-garfish.10web.site
Address: 7815 Waterford Lakes Dr apt 2734, Charlotte, NC 28210, USA